Report a Pothole

Please fill out this form to report a pothole. Your submission will be reviewed by the 311 Customer Service Team during business hours (Monday through Friday, 8:30 am to 4:30 pm).

For a non-pothole issue, please find the appropriate form or submit a general request. For an information request, you may be able to find your answer using our "how can we help you" tool or by searching the website.

If reporting a police, fire, medical, or other emergency, please call 911 immediately. If reporting a Public Works emergency (e.g., sewer overflow, traffic signal outage, fallen trees, toxic spill, etc) please call (510) 981-6620.


Is this pothole on public or private property?

STOP. The City is not responsible for private property. Contact the property owner.


Sidewalk problems, such as those due to overgrowth of tree roots, are not considered potholes. You are advised to submit a Sidewalk Issue request to ensure proper routing.

Freeway on / off ramps for I-80 and Hwy. 13 are serviced by Caltrans, and not by the City of Berkeley. You are advised to contact Caltrans to report this pothole.


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