| Written Guidance and Improved Monitoring Can Help Prevent Unnecessary Overtime at the Animal Shelter and Help Manage Citywide Comp Time |
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| Workers’ Compensation Costs Can Be Reduced by Improved In-House Processing and Adherence to Contract Terms |
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| Utilization of Public Works Sewer Staff Can Be Improved |
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| Use of Additional Best Practices Will Help Guard Against Misconceptions About Human Resources' Merit-Based Hiring and Promotions System |
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| Unified Vision of Zero Waste Activities Will Help Align Service Levels with Billing and Ensure Customer Equity |
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| Underfunded Mandate: Resources, Strategic Plan, and Communication Needed to Continue Progress Toward the Year 2020 Zero Waste Goal |
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| Treasury Cash Receipt Cash Handling Audit |
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| Transfer Station Receipts: Additional Improvements Needed |
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| Transfer Station Financial Operations Solid Waste Management Division Audit |
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| Transfer Station Cash Receipts_Cash Handling Audit |
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| Tougher Budget Decisions Five Years Later |
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| Tough Budget Decisions Four Years Later: Building Analytical Capacity for Wiser Decision Making |
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| Taxi Scrip Cash Count Audit – Controls Over Cash Handling Need Improvement |
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| Summary - Failing Streets: Time to Change Direction to Achieve Sustainability |
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| Stronger Oversight Necessary to Ensure Continued Assistance for Severely Physically Disabled Persons |
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| Streets Audit Report Wins National Recognition |
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| Status Report: Performance Audit of the Payroll Audit Division |
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| Status Report: Performance Audit of the Payroll Audit Division |
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| Status Report – Performance Audit of the Payroll Audit Division |
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| Status Report - Performance Audit of the Payroll Audit Division |
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