Berkeleyca.gov, a new digital front door for city services

We built an entirely new website from scratch that’s dedicated to helping you, our Berkeley community, find and take advantage of the unique breadth of services we offer. 

You told us it was hard to find information on a cluttered, outdated site that didn’t reflect how people use the web. So we re-worked virtually every piece of our digital home.  

We improved navigation, created a modern look, and designed every page to prioritize key information for any device. We re-wrote every page for accuracy, clarity, and efficient web reading.   

We want this site to continue building trust, so we created a process for maintenance to ensure that this is a space where our relationship continues to grow. 

Come visit us at berkeleyca.gov. 

A bevy of services, easier to find 

Use our site to find events that build community, invite engagement with the legislative process, or give your kids chances to play. You can quickly learn how to prepare for wildfires, get a COVID-19 test, or sign up for a free mental health app.  

We give grant funding to help artists, ensure that homes are built safely, help businesses grow, and strive to keep everyone in Berkeley safe.  

Our services strengthen, safeguard, and serve our community. With our new website, we get you to the services you need, faster.  

Key transactions easier to accomplish 

Our report & pay tool allows you to find and accomplish key transactions quickly.  

The tool guides you to our most common tasks, such as paying a bill, applying for an event permit, requesting public records, reporting graffiti, and more.  

For many of the issues that people want to report, such as a missed garbage pickup or a pothole, we’ve created forms to ease online reporting, including on a smartphone.  

Using information to empower, serve 

Our grounding principle is that by making information easy to understand and accessible to people of all abilities, we improve access to all.  

This site represents thousands of pieces brought together. Almost every word, image, form, or graphic is new. It may take time for you to get used to. Pages are organized differently.

Many links from the old website will redirect you to the new page. For others, find what you need by using the navigation and search on our new site.

Send compliments, critiques, or comments by email.  

As you use berkeleyca.gov, we hope you know that every piece was designed, written, and created to make it easier for you to access City services that enliven, protect, and build our community.