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Emergency Medical Services

Obtain patient care reports, access ambulance billing records, file a complaint about Emergency Medical Services (EMS), and more.

If you’ve called for emergency medical services from the City and were assisted or transported by Berkeley paramedics, you can access available documents and resources.

Get patient care reports and AmBULance billing records, INCLUDING DEPOSITIONS

A patient care report (PCR) is generated whenever the Berkeley Fire Department assists a sick or injured person.

Copies of PCRs are available to our patients and/or their authorized representatives. These reports contain confidential medical information and are not part of the public record. These records are kept in compliance with the Health Insurance Portability and Accountability Act (HIPAA).

Call Wittman Enterprises at (800) 906-6552 for:

  • A copy of a PCR for yourself, a dependent or a client (attorney or subpoena)
  • A copy of ambulance billing records for yourself, a dependent or a client (attorney or subpoena)

Get answers to ambulance billing questions

The Fire Department contracts with Wittman Enterprises to provide billing services for all of our ambulance transports.

If you have any billing or insurance questions about ambulance transport that the Berkeley Fire Department provided, please call Wittman Enterprises at (800) 906-6552.

The existing EMS and Fire Recovery Billing Rates:

  • Bundled Rate: $4,529
  • Mileage: $102.21
  • Oxygen: $338.42
  • Treatment / Non-Transport: $908.49

File a complaint or commendation

If you have a complaint or commendation regarding Berkeley Fire Emergency Medical Services, please use this form to submit the incident information.

Contact the Designated Infection Control Officer

The designated infection control officer gathers and distributes information about potential exposures to infectious disease that occur within the Berkeley Fire Department.

Assistant Chief David McPartland
Business Hours Phone: (510) 981-5595
After Hours Phone: (510) 981-5936 (Request to speak with Chief McPartland)
Email: dmcpartland@berkeleyca.gov

create an Emergency Information Card

Keep your personal medical information easy to find in a common area in your home, wallet, and car. 

Include the following information:

  • Name, date of birth, and address
  • Emergency contacts and phone numbers
  • Medical information: primary doctor, medical conditions, medications, allergies, preferred hospital, insurance information, and any special needs or disabilities
  • Communication needs, language 
  • Other important medical notes

This information could help the Berkeley Fire Department save your life in the event you are incapacitated or unconscious.

Sign up for a Paramedic Internship

Download and complete the Paramedic Internship Application. There are limited opportunities for internships with the Berkeley Fire Department – prior contact with a preceptor is highly encouraged.

In this section
Fire
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Email: fire@berkeleyca.gov
Phone: (510) 981-3473
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